The Saddlery Shop
The Saddlery Shop is the UK's leading online dedicated internet tack shop specialist offering an extensive range of horse ridding equipment. Specialists in booting barefoot horses and bitting, as well as numerous special offers on a range of branded everyday riding wear and equestrian equipment.
The Saddlery Shop Reviews & News
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Average ratings after 9 reviews
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Liz from Southampton
Buyer beware of this company. Their website does not show live stock records. They sat on my order for 3 working days before advising item not available. Interestingly though, I received a dispatch notification after one working day but apparently that was sent by a member of their packing department ticking a box. Received an email that Easyboot send them whatever and they have no idea what they are getting until received. Interesting way to run a business. Saddlery Shop advised they have refunded me via Paypal but nothing showing on my Paypal account - dispute raised with Paypal. AVOID AVOID AVOID
Anne Marie Lankester from Stewkley,Bucks
I received the wrong size riding hat for my daughter - I returned it from Ireland in "as new" condition at my own expense requesting correct size replacement - after no response they then denied receiving my parcel - when advised that I had proof that they had, it miraculously appeared on their shelf - I remained polite through all of this but their "responses" written and verbal were consistently disrespectful and sarcastic - additional payment for replacement plus delivery charges was taken from my bank without any discussion - to be avoided - slapdash, rude and dishonest.
Dominique from Shetland
Slow and expensive delivery.
I bought a bridle in Shetland size. It couldn't fit because the throat lash was much too short (for any of my Shetland ponies). I asked for a replacement lash or a refund since the item was faulty but they refused because the bridle was not as new, with labels etc. I obviously had to assemble it and I had oiled it. They never addressed the issue that the bridle was unfit for purpose as it was badly designed.
Don't buy from them.